Student Support, Services & Resources
A variety of advising opportunities and registrarial services are available to undergraduates in the Faculty of Applied Science and Engineering. Depending on the service, the services can be accessed through a department office, the Office of the Registrar or the University.
Commonly requested services are listed below.
The Office of the Registrar works closely with departments and the First Year Office concerning all matters related to engineering students. U of T Engineering's Undergraduate Admissions Office (GB 157) manages the admissions process, transfer credits, financial aid and OSAP distribution.
Some of the services offered include:
- Academic and personal advising
- Academic scheduling
- Course listings: building and classroom locations
- Final exam scheduling
- Post-exam services (e.g. final exam viewing, final exam copies, final mark re-checks, final exam re-grades)
- Letters of registration/confirmation of registration
- Petitions and appeals
- Program transfers
- Registration and enrolment
- Student records
- Scholarships and financial aid
- Transfer credits
For more information, contact the Office of the Registrar. If you have questions regarding any aspect of your undergraduate experience, you can email the Office of the Registrar at email@example.com or visit the office (GB 157).
Office of the Faculty Registrar
Don MacMillan, Faculty Registrar
Helen Bright, Associate Registrar & Director, Admissions
Khuong Doan, Associate Registrar, Student Services & Records
Dan Pettigrew, Associate Registrar, Information Systems
Rosemary Guido, Assistant Registrar, Admissions
Pierina Filippone, Assistant Registrar, Scholarships & Financial Aid
Chris Brown, Assistant Registrar, Academic Scheduling & Senior Business Analyst
35 St. George Street, Room 157
First Year Office
TBA, Vice-Dean, First Year Engineering
Chirag Variawa, Director, First Year Curriculum
Leslie Grife, Assistant Director, First-year Academic Services & Advisor
Emzhei Chen, Assistant Director, First-year Student Success & Transition & TrackOne Advisor
JesusMiracle Chiadika, First Year Advisor, Intercultural Learning & Experience
Jennifer Fabro, First Year Advisor
Stephen Johns, EngSci Student Counsellor (Years 1 & 2)
Mikhail Burke, Inclusion & Transition Advisor
Hannah de Haan, First Year Coordinator
35 St. George Street, Room 170
Upper-year students should contact their academic advisors for assistance related to their programs. Academic advisors can provide detailed guidance regarding course selections and options for your specific program, as well as assistance in interpreting Faculty policies and procedures.
Wallberg Building, Room 216A
Civil & Mineral Engineering
Galbraith Building, Room 116
Electrical & Computer Engineering
Sandford Fleming Building, Room B600
Cross-Disciplinary Program Office (Engineering Minors & Certificates)
44 St. George Street
Mechanical & Industrial Engineering
Mechanical Building, Room 109
ACORN stands for "Accessible Campus Online Resource Network." For those unfamiliar with the system, it is where students enrol in courses, check fees and finances, transcripts, academic standing, and do other records and registration tasks such as making updates to their contact information. The purpose of ACORN is to provide a more convenient, personalized and guided experience for students using U of T’s online services.
Responsible Use of ACORN
You are expected to be responsible when using ACORN. You should not attempt to flood the system with requests or to automate the process of course enrolment. Such activity may clog the system so that other students may be denied access or experience degraded performance. Any student(s) attempting such activity may be denied access to ACORN until after the relevant registration period.
Quercus is the hub of academic life for U of T students. As of Sept. 1, 2018, the Quercus online teaching and learning system will officially be in use across the University’s three campuses. It replaces the old Blackboard (Portal) system, which has been officially phased out.
The student photo identification card is a wallet-sized card bearing the student’s photograph and signature; the card serves as evidence of registration in the Faculty. It is used for identification purposes within the University, such as Faculty examinations, University libraries, student activities and Athletic Association privileges. There is a fee to replace a lost card.
If a current U of T Engineering student needs a letter that confirms their registration, they can make such a request through the Engineering Student Portal. Letters of Registration are $8.00 with tax included. Payment must accompany the request (debit or credit); processing takes up to five business days. The Office of the Registrar cannot be responsible for letters lost or delayed in the mail.
Third-party requests for confirmation of degree should be submitted through U of T's degree confirmation website.
The transcript of a student’s record reports the standing in all courses attempted, information about the student’s academic status including a record of suspension and refusal of further registration and completion of degree requirements. Course results are added to each student’s record at the end of the session. Individual courses from which a student withdraws within the normal time limit are not shown.
Transcript requests should be submitted through ACORN. Requests may also be made in person or by writing the University of Toronto Transcript Centre, 172 St. George Street, Toronto, Ontario, M5S 3G3. A fee is charged for each transcript. Transcripts are not issued for students who have outstanding financial obligations to the University. The University is not responsible for transcripts lost in the mail.
Accessibility Advisor at U of T Engineering
The Accessibility Advisor at U of T Engineering is an extension of Accessibility Services and is located within the Engineering Complex. The Advisor is familiar the Faculty, and, along with other members of Accessibility Services, they facilitate the inclusion of students with disabilities into all aspects of university life. Their focus is on skills development, especially in the areas of self-advocacy and academic skills.
Services are provided to students with a documented disability. The disability can be physical, sensory, a learning disability, or a mental health disorder. Students with temporary disabilities (e.g. broken arm) are also eligible for the service.
Students first go through an intake interview to discuss their eligibility and needs. Where appropriate, students are referred to one of the Service's professionals (e.g. Adaptive Technologist Consultant, Learning Disability Specialist) to discuss strategies and determine accommodations. All discussions are kept confidential with AS and information is disclosed outside the Service only with permission of the student.
Engineering Campus Experience Officers (engCEOs)
U of T Engineering Campus Experience Officers (engCEOs): building community through peer-to-peer mentorship, conversation and support. Have a question about the Faculty or just want to meet someone new? Connect with a U of T Engineering engCEO.
Engineering Career Centre (ECC)
The Engineering Career Centre (ECC) offers co-operative education to introduce keen and innovative students to industries, ranging from local start-ups to large international companies across multiple sectors.
ECC’s work-integrated learning opportunities offer students opportunities to refine their professional interests and chart their career paths and valuable professional experience. For employers, it means having eager and highly-capable individuals working in their organizations as co-op students/interns and prospective full-time employees post-graduation.
Engineering Communication Program
-Sanford Fleming Building
10 King’s College Road, room SFB670
-Myhal Centre for Engineering Innovation & Entrepreneurship
55 St. George Street, room 723
Our purpose is to help engineering undergraduates build professional-level, discipline specific communication skills. Our instructors are integrated into engineering courses across the curriculum in every program, from first to fourth year. Additionally, we facilitate one-to-one tutoring, offer elective courses (part of the Certificate in Communication) and workshops.
We create practices, programs and partnerships that enable engineering undergrads to become confident and effective communicators who will become leaders in their fields.
Engineering Computing Facility (ECF)
Engineering Annex, 11 King’s College Road, room 212K
ECF Labs: Various locations across the Engineering Complex & remote access
Engineering Computer Facilities (ECF) provides a variety of computing services for teaching and research within the Faculty, as well as offering support for departmental computers and computer communication.
ECF has numerous networks accessible to the Faculty from hundreds of PC workstations. Every undergraduate and graduate student in the Faculty is entitled to an ECF account. Relatively few constraints are placed on the usage of the system. The intention is to have the systems used as often as a student requires for their studies, just as one might use a library or other communal resource.
ECF operates five Windows labs and three Linux labs totaling 428 workstations. In addition, there are over 630 Windows workstations accessible from departmental labs in various buildings. Remote access is provided for both Windows and Linux so that students can access ECF software and their files from off campus.
U of T Engineering’s Equity, Diversity & Inclusion Initiatives
We are committed to fostering an environment in which each member of our community can excel, contribute and benefit from different perspectives. Attracting students, staff, and faculty from a wide range of backgrounds, we leverage all forms of diversity to promote inclusivity and create opportunities to experience working collaboratively across cultures. We aim to build a community that reflects the society we serve.
U of T Engineering First-Year International Student Advisors
Engineering’s First Year International Student Advisors (of the First Year Office and the Division of Engineering Science) support students as they transition to the learning environment at U of T Engineering.
U of T Engineering’s Inclusion & Transition Advisor
U of T Engineering’s Inclusion & Transition Advisor is available to assist students who may be experiencing barriers to their transition into and inclusion within the Faculty.
Engineering Learning Strategist
The Faculty's Learning Strategist develops academic programming and workshops to assess and enhance U of T Engineering students' academic skills related to task-management, critical thinking, problem-solving, test/exam preparation, and coping with stress and anxiety. U of T Engineering undergrads can make appointments with the Learning Strategist through the Advising Portal (located in the Engineering Portal), the Advising Portal, or through their Academic Advisor.
Engineering’s Mental Health Programs Officer
The Faculty's Mental Health Programs Officer builds capacity at U of T Engineering to support student mental health and well-being by offering mental health programs and training, conducting research and offering best practice insights.
First Year Team & Advisors
The First Year Team is here to help you make a successful transition to a new and exciting learning environment at the Faculty of Applied Science & Engineering.
Health & Wellness Counsellor at Engineering
U of T Engineering students are able to access individual, time-limited life coaching, personal counseling and solution/goal-focused psychotherapy within a holistic approach to personal wellness through the Faculty's wellness counsellors. This service is an extension of Health & Wellness. Health & Wellness offers U of T students the same services as a family doctor's office and more.
They provide confidential, student-centred health care, including comprehensive medical care, travel education, immunization, counseling, and referrals. The multidisciplinary health team includes family physicians, registered nurses, dietitians, social workers, psychologists, psychiatrists, health promoters, support staff, lab technicians and much more.
U of T Engineering’s Office of the Registrar works closely with program departments to support undergraduate student matters.
Scholarships & Financial Aid Office and Advisor
Engineering students are welcome to call or visit the Scholarships & Financial Aid Office, located inside the Office of the Registrar, and make an appointment with the Financial Advisor for support surrounding financial challenges.
Upper-Year Academic Advisors
Upper-Year Academic Advisors are available to provide support for personal, academic, and career related matters.
The University of Toronto is deeply committed to the free and open exchange of ideas and to the values of independent inquiry. As such, academic integrity is also fundamental to the University’s intellectual life. What does it mean to act with academic integrity? U of T supports the International Center for Academic Integrity’s definition of academic integrity as acting in all academic matters with honesty, trust, fairness, respect, responsibility, and courage.
The University offers many resources to help you if you’re feeling stuck or confused by an assignment or in a course. The first place to start is always your instructor, who can also tell you about further resources available within your faculty and department.
Student Success Front Desk
Koffler Student Services Building
214 College Street, room 150
Online chat: www.studentlife.utoronto.ca/asc/chat
We help you reach your highest learning potential. Your life is more complex than your academic responsibilities, so we look at the whole picture and tailor our support to you.
455 Spadina Avenue, Suite 400
The Accessibility team assists in navigating disability-related barriers to your academic success at U of T for your on-going or temporary disability. We provide services and supports for learning, problem solving and inclusion.
Antiracism & Cultural Diversity Office
Health Sciences Building, 155 College Street
3rd Floor (Faculty offices, room 356)
The Anti-Racism & Cultural Diversity Office (ARCDO) collaborates with equity offices and community partners to promote a University campus that is free of discrimination and harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed (faith) and as they intersect with other social identities.
U of T Campus Community Police
21 Sussex Ave, Main Floor
24/7 Dispatch: 416-978-2323
24/7 Urgent: 416-978-2222
Working in partnership with our community, we are dedicated to creating a safe and secure environment for all students, staff, faculty and visitors. We provide programs on personal safety, protection of property, conflict resolution, maintenance of public order, community service and referral, emergency response assistance, crime prevention and detection, enforcement of the criminal code, selected provincial and municipal statutes and University policies. Information on reporting an incident is available online.
Career Exploration & Education
Koffler Student Services Centre
214 College Street
We support students and recent graduates as they build their future in our changing world. We help students explore what they can do with their degree, discover job opportunities and further education.
Centre for Community Partnerships
569 Spadina Avenue, Suite 315
We work with students to explore and enact their vision of a better world. Through community-engaged learning and research experiences, students have the chance to learn outside of the classroom, build community on- and off-campus, and contribute to a more just society.
Centre for International Experience (CIE)
33 St. George Street
We help you engage with the world. We provide an array of services unique to international students and enable global learning for the U of T community.
Centre For Women & Trans People
North Borden Building
563 Spadina Avenue, Room 100
The Centre exists as a drop-in space for University of Toronto students and community members to hang out, meet, learn, and share experiences in a safe, anti-oppressive and communal environment. A list of student resources is available online.
Clubs & Leadership Development
21 Sussex Avenue
We support students in formal leadership positions (clubs, groups, representative leaders), students wanting to join clubs and students who want to develop leadership skills.
Community Safety Office
21 Sussex Avenue, 2nd Floor
The Community Safety Office responds to students, staff, and faculty members of the University of Toronto community who have personal safety concerns.
The Office responds to all personal safety concerns by addressing the complaint, assessing the personal and community safety risks, providing a continuum of intervention options that the complainant can explore in order to address their personal safety concern(s), presenting information about the particular issue experienced, co-creating a safety plan, referring and working in partnership with various offices in order to address the individual’s personal safety concerns. Additionally, the Office provides consultations to those dealing with difficult behavior, facilitates women’s self-defense sessions, and organizes Men Against of Violence initiatives.
Equity, Diversity & Inclusion
Through our equity programs, services and offices, U of T is working to remove a range of barriers and support our community members in fulfilling their academic, research and employment goals. Equity offices provide resources and conduct education and awareness initiatives on how to best realize the University’s commitment to equity, diversity and human rights and provide guidance on specific issues as they arise.
Family Care Office
Koffler Student Services Centre
214 College Street, Room 103
The Family Care Office provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. They raise awareness of family care issues central to the achievement of education and employment equity at the University of Toronto.
The Office supports current University of Toronto students, staff, faculty, post-doctoral fellows and their families with any family care related issue. The FCO has always emphasized an inclusive definition of family.
First Nations House Indigenous Student Services
North Borden Building
563 Spadina Avenue, Third Floor
We provide culturally relevant services to Indigenous students to support academic success, personal growth and leadership development. We offer learning opportunities for all students to engage with Indigenous communities at U of T and beyond.
Freedom of Information & Protection of Privacy Office
The University of Toronto respects your privacy. The University is committed to the requirements of FIPPA. Established University of Toronto values and long-standing practices for privacy and access are consistent with FIPPA principles. These principles were reflected in University practice and policy long before FIPPA applied to the University. The University continues to support access and privacy through its commitment to the requirements of FIPPA.
Health & Wellness
Koffler Student Services Centre
214 College Street
We provide a range of health services for your physical and mental health, wellness programs and information to help support you in achieving your personal and academic goals.
Koffler Student Services Centre
214 College Street, Room 150
Residence inquiries: firstname.lastname@example.org
All other inquiries: email@example.com
The staff at Housing can help you find a great home. Use the StarRez portal to apply for residence, or log in to the Off-Campus Housing Finder to search for rentals and find roommates. Attend our events or meet with us in person to get help with your housing search and learn about your tenant rights.
7 Hart House Circle
Hart House is the co-curricular centre of the University of Toronto: a place that welcomes both campus and community to explore cultural, intellectual and recreational activities. Aside from a wide array of events, lectures, live music and performances, Hart House offers classes for every interest from filmmaking and acting to archery and dance.
Open 365 days a year, our facilities include a range of impressive rooms for study, dining, recreation and socializing, a modern athletics and aquatics facility, a satellite farm location, the acclaimed Justina M. Barnicke Art Gallery, a dynamic theatre, complete wedding, meeting and event services as well as the top-rated Gallery Grill restaurant all housed within a stunning, neo-Gothic building.
U of T's Information Commons provides telephone and walk-in support for UTORid, email and internet access, wireless connectivity and more; software at negotiated discounts for U of T students, faculty and staff; access to their 3D printing service; video and production services; access to computers and printers in the Computer Access Facility on the first floor of Robarts Library.
International Student Exchanges/Learning Abroad
33 St. George Street
No matter where or for how long you go, learning abroad will shape you and how you see and relate to the world. Gain exposure to different cultures, backgrounds, and forms of teaching.
Mentorship & Peer Programs
21 Sussex Avenue
Our team provides training, programming, events and resources to mentors and support for students looking for mentors.
Multi-Faith Centre for Spiritual Study & Practice
569 Spadina Avenue
Our team supports the spiritual well-being of everyone on campus and provides opportunities for people to learn from each other through interfaith dialogue, arts and social justice. While U of T is a secular institution, we respect everyone's right to worship.
U of T My Student Support Program (My SSP)
1-844-451-9700 (outside of North America: 001-416-380-6578)
Download the My SSP app: Apple App Store | Google Play
U of T My SSP provides students with real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are.
Ongoing support is available over the phone in 146 languages. Immediate support is available over the phone in 35 languages and over chat in simplified Chinese, English, French and Spanish.
Access tool: prod.virtualagent.utoronto.ca
U of T students have a streamlined way to discover mental health resources and supports. Navi, short for navigator, is a chat-based virtual assistant that can understand the questions you ask, and provide accurate and relevant responses – any time, anywhere. Check out the Navi tool today and visit the OVPS site for more information and FAQs.
Office of the University Ombudsperson
McMurrich Building, Room 102, 12 Queen’s Park Cres. West
As part of the University's commitment to ensuring the rights of its individual members are protected, the University Ombudsperson investigates complaints from any member of the University not handled through regular University channels. The Ombudsperson is independent of all administrative structures of the University and is accountable only to Governing Council.
In handling a complaint, the Ombudsperson has access to all relevant files and information and to all appropriate University officials. All matters are in strict confidence unless the individual involved approves otherwise. The Ombudsperson offers advice and assistance and can recommend changes in academic or administrative procedures where this seems justified. For additional information, please visit our website. The services of the Office are available by appointment at all three U of T campuses.
Orientation, Transition & Engagement
21 Sussex Avenue
Starting with university orientation and continuing to graduation and beyond, we support active participation in campus life and a broad range of co-curricular involvement opportunities.
Reporting Homophobic or Transphobic Harassment On Campus
The University of Toronto has a large and diverse population of students, staff and faculty. As a University, we celebrate this diversity and are committed to equity; equal access to opportunities for all members of the community; freedom of expression and academic freedom; and providing a safe, welcoming and harassment-free working and learning environment for all.
We also recognize that lesbian, gay, bisexual, transgender and queer (LGBTQ) people are still frequently the targets of hostile, intimidating and harassing behaviours on our campus, and we attach high priority to dealing with any such incidents.
If you have experienced harassment or discrimination, we encourage you to find support and discuss your experiences. This can be done with a trusted friend, partner or family member, a staff person at the University, or a health professional. You are always welcome to meet with staff at the SGDO to discuss their experiences and find support, even if you do not want to file a report.
Sexual & Gender Diversity Office
21 Sussex Avenue, Suites 416 & 417
The Sexual & Gender Diversity Office (SGDO) develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. The Office provides innovative education, programming, resources and advocacy on sexual and gender diversity for students, staff and faculty across the University’s three campuses. Join the SGDO Listserv to receive weekly communications about upcoming events and programs.
Sexual Violence Prevention & Support Centre
St. George campus — Gerstein Science Information Centre (Gerstein Library), Suite B139
UTM — Davis Building, Room 3094G
UTSC — Environmental Science & Chemistry Building, EV141
416-978-2266 (all locations)
The Sexual Violence Prevention and Support Centre works to create a campus environment where all members of the University community can study, work and live free from sexual violence.
Established as part of the University of Toronto’s Action Plan on Preventing and Responding to Sexual Violence, the Centre has locations on each campus to help students, staff and faculty who have been affected by sexual violence or sexual harassment access support, services and accommodations.
The Centre offers:
- Confidential, non-judgmental, client-centred services.
- Coordination and navigation of University supports, services and accommodations.
- Support in making a disclosure.
- Assistance with reporting.
- Referrals to on- and off-campus services.
- Self-care resources.
The Division of Student Life brings coherence to the complexity and creates opportunities to build skills, foster community and integrate learning. They connect life to learning.
Summer Abroad Programs
Professional & International Programs
Woodsworth College, 119 St. George Street, 3rd Floor
Administered by Woodsworth College and the Faculty of Arts & Science, the University of Toronto’s Summer Abroad program is designed to enrich students’ academic lives by providing an exciting and educational international experience. Students complete a University of Toronto undergraduate credit course that is relevant to the location in which the course is taught. The program takes place over 4-6 weeks in the summer. The courses offered through the Summer Abroad program are typically all Arts & Science courses, but U of T Engineering students are welcome to apply and use the credit as a possible elective.
TravelSafer St. George campus: campuspolice.utoronto.ca/travelsafer-2/
TravelSafer UTM: www.utm.utoronto.ca/campus-police/safety-programs/work-alone-walksafe-programs
TravelSafer UTSC: www.utsc.utoronto.ca/police/travel-safer
A safer alternative when travelling on campus, TravelSafer is a reliable and safe alternative to walking alone at night. Available 24/7, 365 days per year. Includes all U of T buildings and abutting TTC stations. To request a TravelSafer escort, call 416-978-7233 (SAFE). A security guard or special constable will meet you at your location.
Ulife is a one-stop website listing a large and diverse directory of student clubs, organizations, activities and opportunities on all three campuses. The thousands of entries include film appreciation clubs, debating societies, sports teams, social activism, drop-in classes, and research opportunities and awards.
Student OrganizationsEngineering Society (EngSoc)
Sandford Fleming, B740
10 King’s College Rd.
Every undergraduate in the Faculty is a member of the Engineering Society. Founded in 1885, it is the oldest formal Engineering organization in Canada. Together with its constituent “course clubs” (one for each program), the Society plans and operates many student activities and services. It is the focal point for that traditional unity of spirit among Engineering students, which is the envy of other groups in the University and which continues throughout its members’ professional careers. The Society operates the Engineering Stores in the basement of the Sandford Fleming building, which supplies students with most of their school supplies and instruments. In addition, the Society deals with matters of policy relating to student academic affairs and has representation on the Faculty’s governing body, the Council and its working committees.
EngSoc Club Directory
Association of Part-Time Undergraduate Students (APUS)
All part-time undergraduate students on all three campuses of the University of Toronto are members of the Association of Part-time Undergraduate Students (APUS). The mission of APUS is to ensure that part-time undergraduate students have access to the full range of programs, services and resources at the University of Toronto in order to improve the quality of the part-time undergraduate educational experience. APUS works to ensure that a variety of post-secondary educational opportunities are available for students who, for any reason, choose to study part-time. APUS believes that education can be combined with work, family and other activities and that part-time study represents a viable option for students who cannot study full-time. To this end, APUS promotes the concepts of life-long learning, evening, weekend and summer study and flexible academic programming across the University. The objectives of APUS services are to improve the quality of the total educational experience, in its broadest sense.
University of Toronto Student Union (UTSU)
The UTSU works for you in many ways, but primarily through advocacy, events, and programs and services. We advocate for you by regularly lobbying the government and university, organizing public education campaigns, and supporting student-led initiatives. We organize major events for students, including Orientation, Winter Week of Welcome, Unity Ball, Pasta Night, and more. And most importantly, we offer services such as a Food Bank (offered every Friday at the U of T Multi-Faith Centre), Student Aid, an annual Tax Clinic, Clubs Funding, a Resource Bank for Clubs, and of course, the UTSU Health & Dental Plan.